Real Systems. Real Business Impact.
AI Voice Agent — Lead Qualification & Booking
The Problem
Inbound calls were creating a bottleneck: every lead needed to be heard, qualified, scored, and routed before the sales team could decide what to do next.
The Solution
Built an n8n voice automation that turns a live call into a qualified sales opportunity. The workflow captures the call through Vapi, uses AI to understand intent and ask qualification questions, then scores the lead automatically.
70+ score → HOT: immediately moves toward booking.
Below 70 → WARM: enters automated follow-up instead of being lost.
Both paths sync with Google Calendar + GoHighLevel CRM, with WhatsApp confirmation sent after the booking process.
AI WhatsApp Sales & Support Agent
The Problem
WhatsApp conversations were mixing sales questions, support requests, and basic FAQs, forcing the team to manually figure out what each message meant, find the right information, and decide when a human should step in.
The Solution
Built an n8n WhatsApp agent that understands the message first, then routes it to the right system:
Sales: AI qualifies the lead, scores intent, and syncs the opportunity to GoHighLevel.
Support: AI uses the support knowledge base to resolve the issue and creates a GHL ticket when needed.
FAQ: AI pulls the answer from the FAQ knowledge base and replies directly on WhatsApp.
Human handoff: If the conversation needs a person, the workflow creates a task, assigns it in GHL, and notifies the customer.
AI Outbound Lead Generation & Outreach
The Problem
Outbound prospecting usually breaks down at the same point: finding the right companies, researching them, identifying a real pain point, and writing a relevant message takes too much manual effort.
The Solution
Built an n8n outbound engine that starts with a defined ICP, pulls prospects through Apollo, enriches them with Clay, and researches each company before AI identifies its likely pain point and assigns a lead score.
The workflow then generates a personalized outreach email, routes it for human approval, sends it, and uses AI to read the response
Positive → automatically books a call. Not ready → moves the prospect into a nurture sequence.
AI Receptionist & Call Routing
The Problem
Every inbound call can become a missed opportunity when the caller has to wait for the right person, explain their situation multiple times, or get routed manually.
The Solution
Built an ElevenLabs AI receptionist that answers the call, understands why the person is calling, and sends them down the right path automatically.
Sales lead → collects name, contact details, needs, budget, and follow-up timing, then saves the lead to CRM and alerts sales.
Existing customer → handles support questions and checks whether the issue is actually resolved. FAQ → searches the knowledge base and gives the caller a direct answer.
Appointment → checks availability, schedules the meeting, and sends confirmation. Human request → transfers the caller directly to the appropriate team member.
AI Sales Pipeline & Lead Follow-Up Automation
The Problem
Leads were coming in from Facebook, landing pages, and chat but without a system to instantly separate buyers from browsers and push each lead toward the right next step.
The Solution
Built a GHL pipeline that scores every lead by intent, then automatically changes the follow-up based on their score:
70+ = Qualified: sales rep gets notified and lead gets immediate email + SMS follow-up.
40–69 = Warm: automated nurture sequence pushes the lead toward a sales call.
Below 40 = Unqualified: lead enters a delayed re-engagement sequence instead of consuming sales time.
Once a lead engages, the workflow handles appointment booking, show/no-show tracking, pipeline movement, and deal outcome automatically.
Appointment Scheduling Automation
The Problem
Appointments were coming from different entry points, making it easy for leads to fall through the cracks especially around confirmations, reminders, reschedules, cancellations, and no-shows.
The Solution
Built a GHL workflow that turns every incoming lead into a structured appointment journey. Leads enter through Facebook forms, website forms, or AI chat, then flow through contact creation, opportunity creation, and appointment booking.
From there, the workflow automatically handles confirmation → WhatsApp reminder → wait period → SMS reminder → post-appointment follow-up, with separate paths for booked, rescheduled, cancelled, and no-show outcomes.
WhatsApp Automation
The Problem
Businesses lose leads because WhatsApp inquiries sit unanswered, follow-ups get forgotten, and potential customers disappear.
The Solution
Built a ManyChat WhatsApp automation that instantly responds to leads, answers FAQs, qualifies prospects, recommends the right service, captures lead details, and moves interested prospects toward booking a call.
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