Think AI Works is an AI automation agency headquartered in Dubai, United Arab Emirates. We build AI-powered workflow automation systems, chatbots, and digital infrastructure for businesses across UAE, GCC, UK, Europe, and Pakistan.
Company name: Think AI Works
Website: thinkaiworks.com
Email: info@thinkaiworks.com
Location: Dubai, United Arab Emirates
We collect information in the following ways:
Information you give us directly
When you fill in our contact form, book an audit call, or message us via WhatsApp or email, we collect your name, email address, phone number, company name, and any details you share about your business.
Information collected automatically
When you visit our website, we automatically collect your IP address, browser type, device type, pages visited, time spent on pages, and referring URLs. This is collected through cookies and analytics tools.
Information from third-party platforms
If you contact us via WhatsApp, LinkedIn, or Instagram, we receive your profile information and message content through those platforms.
We use the information we collect to:
We do not sell your personal data to any third party under any circumstances.
For clients and visitors based in the United Kingdom and European Union, we process your personal data under the following lawful bases:
Contract: When we are delivering services you have engaged us for, processing is necessary to perform that contract.
Legitimate interests: When you enquire about our services, we process your contact details to respond to you — this is in both our and your legitimate interest.
Consent: Where we send marketing communications, we do so only with your explicit consent, which you may withdraw at any time.
Legal obligation: We may process data where required to comply with applicable laws and regulations.
Think AI Works complies with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL). We process personal data only for the purposes stated in this policy, retain it only as long as necessary, and implement appropriate technical and organisational measures to protect it.
Our website uses the following types of cookies:
Essential cookies: Required for the website to function. These cannot be disabled.
Analytics cookies: We use analytics tools to understand how visitors use our website. This helps us improve the experience. Analytics data is aggregated and anonymised where possible.
Marketing cookies: We use Meta Pixel to measure the performance of our advertising and to create relevant audiences for our campaigns. This is active on our website.
You can control cookies through your browser settings or through our cookie consent banner. Withdrawing consent for non-essential cookies will not affect your ability to use the website.
We use Meta Pixel (Facebook Pixel) on our website. This tool collects data about your visit and activity on our site and shares it with Meta (Facebook/Instagram) for advertising measurement and audience building purposes.
If you wish to opt out of Meta’s advertising tracking, you can do so at: facebook.com/settings/?tab=ads
We share your data only with trusted third parties who help us operate our business and deliver our services:
All third-party providers are required to handle your data in accordance with applicable data protection laws. We do not share your data with any party for their own independent marketing purposes.
As a Dubai-based agency working with clients in the UK and European Union, your data may be transferred outside your country of residence. Where we transfer data from the UK or EU, we ensure appropriate safeguards are in place in accordance with applicable data protection legislation, including standard contractual clauses where required.
We retain your personal data only for as long as necessary for the purposes described in this policy:
After these periods, data is securely deleted or anonymised.
Depending on your location, you have the following rights regarding your personal data:
Right to access: You can request a copy of the personal data we hold about you.
Right to rectification: You can ask us to correct any inaccurate or incomplete data we hold.
Right to erasure: You can request that we delete your personal data, subject to certain legal exceptions.
Right to restrict processing: You can ask us to limit how we use your data in certain circumstances.
Right to data portability: You can request your data in a structured, machine-readable format.
Right to object: You can object to our processing of your data where we rely on legitimate interests as our legal basis.
Right to withdraw consent: Where we process data based on your consent, you can withdraw that consent at any time without affecting the lawfulness of processing before withdrawal.
To exercise any of these rights, email us at hello@thinkaiworks.com. We will respond within 30 days.
If you are based in the UK or EU and are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority. In the UK, this is the Information Commissioner’s Office (ico.org.uk). In the EU, contact your national supervisory authority.
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include encrypted communications, access controls, and regular review of our data handling practices.
No method of transmission over the internet is completely secure. While we do our best to protect your data, we cannot guarantee absolute security.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies before providing any personal information.
Our services are not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately at hello@thinkaiworks.com and we will delete it promptly.
We may update this privacy policy from time to time to reflect changes in our practices, services, or applicable law. When we make material changes, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically.
If you have any questions about this privacy policy or how we handle your personal data, please contact us:
Email: info@thinkaiworks.com
WhatsApp: 13154945101
Address: Dubai, United Arab Emirates
Business hours: Sunday to Thursday, 9am to 6pm GST